consumer rights

Former US President John F. Kennedy declared there were four basic consumer rights:

• The right to safety;
• the right to be informed;
• the right to choose;
• the right to be heard

To these, the consumer movement, through Consumers International, has in recent years added four more rights:

• The right to satisfaction of basic needs;
• the right to redress;
• the right to education;
• the right to a healthy environment

These eight rights form the basis for ongoing work by Consumers International and consumer groups worldwide.